Repair guides

Information before you send

Practical guidance for a clearer repair enquiry and a better-informed decision before shipping.

Photographs for your repair enquiry

A few clear views help us identify the equipment and understand what you are seeing before anything is sent.

A wet connector and liquid inside equipment are different situations. Describe what happened before attempting further use or sending a device.

The fault and the available test setup determine what is needed. Ask before removing parts or arranging a shipment.