Repair guides
Should you send the board or the complete device?
The fault and the available test setup determine what is needed. Ask before removing parts or arranging a shipment.
Start with the reported fault
Tell us the model, what happens, whether the fault is intermittent and what has already been tested or repaired. This helps us discuss the equipment needed for assessment.
Testing needs can differ
A board alone may be enough for some checks. In other cases, reproducing the reported fault may require the complete device, its power supply, connected parts or specific test equipment.
Do not remove parts for an enquiry
If the board is installed, send the model, symptoms and safe external photos first. We will discuss what to send before you remove parts or book a courier.
Agree the scope before shipping
Confirm the assessment terms and which items to include with us first. Board-level work does not replace any separate system installation, calibration or safety testing.
Acceptance and test scope are reviewed for each case.